Terms of Service

Welcome to Codextroop Technologies Pvt. Ltd. ("we", "us", "our"). By accessing or using our website or services, you agree to follow these Terms of service.

Summary of Key Terms:
Section Key Highlights
Ownership You own what we deliver to you after full payment. We retain our pre-built tools and components.
Payments Clear terms are defined per project. Late payments may delay or pause work.
Support Post-delivery support is not included unless agreed under a separate AMC.
Privacy We maintain strict confidentiality of all client information.
Changes to Scope Additional work outside the original scope will require new approval and charges.
Liability We are not liable for indirect losses or damages beyond the total amount paid.
Termination Either party can end the agreement, but payments for work done must be cleared.

Full Terms

  • 1. Acceptance of Terms

    By using our services or visiting our website, you agree to these Terms of Service. We may update these Terms from time to time. Updates will be posted here.

  • 2. Scope of Services

    We provide:

    • Custom Software Development
    • Web and Mobile App Development
    • SaaS Platform Solutions
    • Digital Transformation Services

    All project details, including timeline and deliverables, are defined in the signed Service Agreement.

  • 3. Client Responsibilities

    You agree to:

    • Provide accurate and timely information.
    • Cooperate during development and approval stages.
    • Make timely payments as per the agreed terms.
  • 4. Payments and Invoicing
    • All payment terms are shared in writing before work begins.
    • Delays in payment can lead to suspension of service.
    • GST or other applicable taxes are borne by the client.
  • 5. Intellectual Property
    • You will receive full ownership of the final deliverables upon full payment.
    • Codextroop retains ownership of frameworks, tools, and reusable code libraries.
    • Third-party components (if used) come with their own licenses.
  • 6. Confidentiality

    We and the client agree to keep all shared information confidential, including code, business data, or proprietary strategies, unless legally required to disclose.

  • 7. Warranties & Support
    • We deliver all services to match the agreed scope and standards.
    • Once final delivery is accepted, ongoing support or bug fixes are not included unless covered under a separate Annual Maintenance Contract (AMC).
    • No free warranty or support is assumed post-delivery.
  • 8. Limitation of Liability

    We are not responsible for:

    • Loss of profits or business,
    • Indirect or consequential damages, or
    • Any damages exceeding the total amount paid for the service under dispute.
  • 9. Termination
    • Either party can terminate the service agreement with written notice.
    • The client is liable for payment for work completed up to the termination date.
  • 10. Force Majeure

    We are not liable for delays or failure to deliver work caused by factors beyond our control (natural disasters, political unrest, internet failures, etc.).

  • 11. Dispute Resolution
    • We aim to resolve disputes amicably through communication and mediation.
    • If unresolved, disputes shall be resolved through arbitration in Lucknow, Uttar Pradesh, under the Arbitration and Conciliation Act, 1996.
  • 12. Modifications to Terms

    We may update these Terms from time to time. Continued use of our website or services means you accept the changes.

  • 13. Severability

    If any part of these Terms is found invalid or unenforceable, the rest will still remain in effect.

Codextroop

Software developnet company

At Codextroop, we believe in building strong, long-term relationships with our clients. Our focus isn't just on delivering projects it's on delivering value. We work with a select number of clients to ensure quality, trust, and a collaborative journey that grows over time.